Meet Our Team

Lauren Flaherty

Client Success Manager

Born and raised in Chicagoland, Lauren received her bachelor’s degree in Advertising and Public Relations from Loyola University Chicago in 2016. She kicked off her career with roles in account management and transitioned to the customer and client success world at her last agency. Lauren strives to make her teammates and customer’s lives easier through project management and smart account development.

What are your main responsibilities at work?

I focus on overseeing new client transitions into ongoing work and serving as the point of contact for specified accounts. I work to ensure projects are completed to meet (and hopefully exceed) client expectations and strive for overall client satisfaction and retention.

What’s your favorite part of your job?

I feel a sense of accomplishment and satisfaction from helping people come up with solutions to everyday problems.

If you could only listen to one album for the rest of your life, what would it be?

Rumours – Fleetwood Mac

Are you a night owl or morning person?

Night owl (and a morning person on weekends with nice weather).

Favorite holiday and why?

Halloween! I love seeing how clever costumes can be, and my neighborhood has the best decorations. I also love that it is a low stress holiday. The candy is just a nice bonus.

Dogs or cats?


How would your third-grade teacher describe you?

Good grades and a little too chatty with my desk neighbors.

What’s your favorite famous or inspirational quote?

“Be so good they can’t ignore you” – Steve Martin

If you had an extra hour in the day, how would you spend it?

I’d walk over to my favorite coffee shop, get an iced coffee, and dig into a good book.

How would you describe your perfect Sunday?

Hot fudge, pecans, whipped cream, and a cherry on top. 😉

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Our award winning team of digital marketing experts is ready to take your business to the next level. We'd love to have an introductory conversation with you to see what your needs are, what your goals are, and whether we'd be a good fit to partner with you.